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Say hello

Drop us a line.

There are two of us, so it's always Tommy or Beth who writes back — between dog walks. Tell us what you need and we'll answer within two working days, often before the kettle's cold.

Send a message.

For order questions, have your order number handy — it speeds things up no end.

General & hellos

hello@pawsandpeaksapparel.co.uk

Anything that doesn't fit a category — we read every one.

Need help?

support@pawsandpeaksapparel.co.uk

Got a problem with an order? Need to return or get something repaired? We've got you covered.

We're around

Monday to Friday, 9–5. We answer most messages within two working days — often before the kettle's cold. Closed weekends, usually out on a path somewhere.

Quicker than an email

Most answers live here.

Size & fit

Measurements, how the Ascent is cut, and what to do when you're between two sizes.

Size guide →
Shipping & returns

Free UK shipping over £75, posted within 2–3 working days, and 30-day returns on unworn items.

Read the details →
Repairs

We mend what we sell, for as long as it holds together. Here's how to send it in.

Start a repair →